At JK Inn, Vellore, guest satisfaction isn’t just a goal—it’s a daily practice. With over 496 positive reviews on Google, we’re proud to be one of the most trusted hotels in the city. Here’s how we made it happen.
What Guests Say About Us
We went through every review carefully and noticed that guests consistently mention our clean rooms, friendly staff, and great location near CMC Hospital. One review that stood out was by Pinaki Moulick:
“Rooms are very very clean, everyday room cleaning is there, staffs are very very helpful polite, it’s one of the best place to stay in Vellore, I recently stayed in double AC room, rooms were perfect, room cleaning service was really good, feel like home…“
This kind of feedback keeps us motivated to improve every day.
We didn’t always have 5-star feedback. But we listened, learned, and acted. Here are the key changes we made:
- Trained our front desk team in professional and friendly guest handling
- Upgraded our housekeeping system for daily room cleaning
- Switched to better linen and bedding for extra comfort
- Added free Wi-Fi access across all rooms
- Introduced airport pickup and drop services from Chennai Airport
Our Staff Culture: Service First
We regularly conduct customer service training to keep our staff motivated and focused on guest needs. Our team treats every guest like family. Whether it’s helping with luggage or guiding someone to CMC Hospital, we go the extra mile.
What Guests Love Most
Guests appreciate:
- Proximity to CMC Hospital (just a 10-minute walk)
- Calm and clean rooms
- Supportive reception desk
- Hassle-free check-in/check-out
Smooth Booking Experience
Guests can book directly with us through phone, website, or platforms like Google and OTAs. We respond quickly to questions, give clear instructions, and provide support for early arrivals and special requests.
Handling Reviews with Care
We always respond to guest reviews—positive or negative. We thank guests for their kind words and resolve concerns promptly. This helps build trust and encourages more people to leave feedback.
Before vs. Now
A couple of years ago, we had fewer reviews and less consistency. Today, we have 496+ positive reviews with a strong 4.7+ average rating. This growth didn’t happen overnight. It came from listening to our guests and making real improvements.
Final Thoughts
At JK Inn, we don’t just offer rooms. We offer peace of mind, friendly service, and a clean, reliable stay near Vellore’s top medical hub. We’ll continue to improve every day—because guest satisfaction will always be our top priority.
Want to experience it yourself? Book your stay with JK Inn today and see the difference.
